Happy Wednesday! In today's blog post, we are breaking down some of our most frequently asked questions. Whether it's hat care, hat styling, returns or exchanges or just plain old hat inquiries. We have created a resource for you to refer to when you just don't know. Check them out:
How do I care for my hat?
Your hat will last a long time if properly cared for. Some best practices include the occasional "soft brush" to remove dust and debris, picking up your hat by the brim and not the crown, and hanging your hat instead of laying it flat.
Hat : Zephyr in Cream
How do hat sizes work?
Most women hat sizes are created to be one size fits all. In general, this covers medium to large head sizes. Often times, women hats will have an adjustable inner band to help with fitting and smaller head size. Look for the fitting guide in the description of each Gigi Pip hat to better understand how each hat will fit. Read this blog post for more information on hat sizing.
Hat: Camilla in Rust
What are the hats made of?
Hats are commonly made from a variety of materials. Wool felt hats are commonly found as they imitate fur felts without the high costs of fur. Hats can also be made from materials such as polyester, fur, and mixed polyester/wool. For a better understanding of what each Gigi Pip hat is made from, see the product description. Read this blog post for more information on how hats are made.
Can wool felt hats get wet?
Do what you can to keep moisture off of your hat. Wet hats often change shape slightly when they dry. For this reason, it is best to hang a hat to dry rather than lay it flat. There are several treatments available for waterproofing your hat.
Can I return or exchange my hat?
Do you ship internationally?
We are happy to ship to many countries across the globe. Please take note that import taxes, duties, and related customs fees may be charged once the package arrives at the destination country and is out of the control of Gigi Pip. Payment for these fees is the responsibility of the purchaser. Please check with your local customs agency for costs associated with shipping goods into your country.
Please note: Gigi Pip can only guarantee delivery in the US and Canada, all customers purchasing from outside of the US and Canada will be provided proof of shipment and will then be directed to USPS to ensure they receive their delivery. We encourage all customers outside of the US and Canada to become familiar with USPS international shipments policies before placing their order. USPS international shipping info can be found at: https://pe.usps.com/text/imm/welcome.htm.
You can find a list of countries that USPS will ship to here: https://pe.usps.com/text/imm/immctry.htm. USPS does not provide tracking information in all countries they ship to.
What is your best selling hat?
Hat: Ty in Dark Brown
What advice do you have for someone wanting to start a business?
We get asked a lot about advice when starting a new business venture. No question - - - IT IS HARD!! There are so many hours behind the scenes, that at the beginning can feel monotonous, long + overwhelming. But our best advice would be to write down three seemingly impossible goals and work towards them. Surround yourself with people that keep you going, even when you want to quit. YOU GOT THIS! Read this blog post for more information about Ginger's journey to start Gigi Pip.
How do you hang your hats?
We find the best and most practical way to display and hang your Gigi Pip hat collection is with the help of Command hooks. Slap those babies on your wall of choice. Brownie points from your landlord for not putting holes in the wall am I right? If you're really confident about where you want your Gigi Pip hats to call home, a more permanent option for hanging includes a small, simple nail. Easy as pie. Read this blog post for more information on hat hanging.
How do I fix misshapen hats?
There are multiple ways you can steam out the scrunch, the crunch or anything in between including using an industrial steamer, a handheld steamer you can get from Target or Walmart, boiling a pot of water at home or even throwing it in the bathroom to steam while you shower. Read this blog post for more information on reshaping your hat.
Feel free to leave any unanswered questions in the comments! We are always here to help.
Women's hat sizes are fairly intuitive. The average women's head size measures around 57cm. If you are unsure of your hat size the Gigi Pip small/medium hat would be the best starting point. The small/medium hat size is made to fit 57cm + can be adjusted down to 55cm. If you know you have a slightly larger head go with the 59cm size. As far as Gigi Pip sizing goes this is a medium/large, made to fit a 59cm head size + then can be adjusted down to 57cm. The largest size Gigi Pip offers is a 61 cm, labeled as an XL, like our other sizes the 61 can be sized down to 59 cm. For women who feel they have a slightly smaller head than normal we recommend an XS which begins at 55cm + can be sized down to 53 cm. In select styles we offer kids sizing which begins at 53 cm + can be adjusted to 51 cm.
In short- the most common hat size is a S/M (57cm). While this is the most common hat size, remember that properly sizing your Gigi Pip hat will ensure the best fit.
There are two primary methods of measuring your hat size + are based on the style in which you wear your hat. You will need to take both measurements (shown below) + then use the larger of the two measurements to determine your hat size. Once you've received your hat, you can decide how you would like to wear it + adjust your hat size accordingly.
TIP: If you don't have a textile measuring tape, use a string or piece of yarn to measure the distance around your head. After you have marked the yarn around your head, lay it out flat on the ground or table + measure the straightened out piece of yarn with a measuring stick or regular measuring tape.
Adjustable Inner Band Instructions
Flip up the sweatband to find the Velcro tab + pull to tighten. Velcro the ribbon back in place to secure your desired fit. The adjustable band can adjust the hat up to 5 cm when necessary! Some helpful tips about our adjustable inner band-
Hat Sizing Tape Instructions
Hat sizing tape is an additional option for tightening the fit of your hat. Place the foam tape on the inside of your hat, behind the sweatband, with the sticky side facing towards the hat wall. Wrap the tape completely around the hat for maximum size decrease or cut tape length in half for a more moderate decrease. Size to fit prior to removing the adhesive cover. Once the fit is correct, remove the adhesive cover, press firmly into place, and wa-lah.
For more questions about hat sizing, please contact Gigi Pip at email@example.com.