As an extension of Gigi Pip's commitment to the best quality online shopping experience, we're proud to offer additional peace of mind to our customers via our extended shipping warranty.
How does it work?
For items that are damaged, lost, or stolen during shipping simply contact hello@gigipip.com with your order number, inform us of the circumstances related to your warranty claim, and request a replacement at no cost to you.
Claims for Priority Mail orders should be filed between 15 and 60 days after your order in order to qualify.
The extended shipping warranty is optional, available for purchase at checkout, and must be purchased at the time of your initial purchase in order for your purchase to be eligible for replacement in case of loss/theft/damage.
Gigi Pip reserves the right to modify these terms at any time without notice.
This offer holds no cash value. Qualifying orders are eligible for replacement only.
Limited Liability
By purchasing the extended warranty you agree to hold Gigi Pip harmless for any claims that may directly or indirectly arise in conjunction with the use of the service.
In no event shall Gigi Pip be liable for more than what you paid for the extended warranty service.
International Orders
Gigi Pip's Shipping Warranty is offered to residents of the United States only.
Arbitration
You agree that any claims brought by you related to the use of this service will be settled via binding arbitration, not via court. You further agree that the arbitrator and choice of law will be at the sole discretion of Gigi Pip.
Additional Terms
In the event you receive your original package after filing a claim, please contact us and Gigi Pip will provide a return shipping label to return the additional item.
Women's hat sizes are fairly intuitive. The average women's head size measures around 57cm. If you are unsure of your hat size the Gigi Pip small/medium hat would be the best starting point. The small/medium hat size is made to fit 57cm + can be adjusted down to 55cm. If you know you have a slightly larger head go with the 59cm size. As far as Gigi Pip sizing goes this is a medium/large, made to fit a 59cm head size + then can be adjusted down to 57cm. The largest size Gigi Pip offers is a 61 cm, labeled as an XL, like our other sizes the 61 can be sized down to 59 cm. For women who feel they have a slightly smaller head than normal we recommend an XS which begins at 55cm + can be sized down to 53 cm. In select styles we offer kids sizing which begins at 53 cm + can be adjusted to 51 cm.
In short- the most common hat size is a S/M (57cm). While this is the most common hat size, remember that properly sizing your Gigi Pip hat will ensure the best fit.
There are two primary methods of measuring your hat size + are based on the style in which you wear your hat. You will need to take both measurements (shown below) + then use the larger of the two measurements to determine your hat size. Once you've received your hat, you can decide how you would like to wear it + adjust your hat size accordingly.
TIP: If you don't have a textile measuring tape, use a string or piece of yarn to measure the distance around your head. After you have marked the yarn around your head, lay it out flat on the ground or table + measure the straightened out piece of yarn with a measuring stick or regular measuring tape.
Adjustable Inner Band Instructions
Flip up the sweatband to find the Velcro tab + pull to tighten. Velcro the ribbon back in place to secure your desired fit. The adjustable band can adjust the hat up to 5 cm when necessary! Some helpful tips about our adjustable inner band-
Hat Sizing Tape Instructions
Hat sizing tape is an additional option for tightening the fit of your hat. Place the foam tape on the inside of your hat, behind the sweatband, with the sticky side facing towards the hat wall. Wrap the tape completely around the hat for maximum size decrease or cut tape length in half for a more moderate decrease. Size to fit prior to removing the adhesive cover. Once the fit is correct, remove the adhesive cover, press firmly into place, and wa-lah.
For more questions about hat sizing, please contact Gigi Pip at hello@gigipip.com.