We are SO excited about the Cara Loren Signature Series Hat + know many of you are too!
Thank you for your patience + understanding during the delayed shipment of these pre-orders. We are confident this hat will be worth the wait + this page was created so you can also feel confident knowing that we are making every effort to get these to you as soon as possible.
While we accounted for COVID shipping delays in the original estimated ship date of this pre-order, the delays have been more drastic than we could have ever anticipated. In an effort to be as transparent as possible, we will be listing updates on this page every few days until the hats arrive.
Visit this link as often as you'd like to check the latest updates.
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LATEST UPDATES
1.22.2021 - No update from the rail yard on when the containers will be put on the rail. Still playing the waiting game! Typically after containers are on the rail, they arrive in Salt Lake within a week. So this is the big step we are waiting on!
1.19.2021 - Hounding the rail yard and our freight forwarder every day, but there is a massive backup at the ports in California. Fingers crossed we see the containers put on the rail this week!
1.14.2021 - Cara Loren hat bands have arrived at the warehouse. Orders containing only Cara Loren hatbands have been shipped. While the Cara hats are still stuck in transit, this is a good sign that there is movement!
1.4.2021 - Still no update from the rail yard: HOWEVER; we have received dozens of other styles that have been stuck in transit which is a good signal that we should be seeing the Cara Hat soon. Crossing fingers!!
12.27.2020 - The containers carrying the Cara Hat are at the port and ready to be put on the rail. No exact timeline has been given, but based on past experience shipments are usually delivered to us within a couple of weeks.
12.18.2020 - Customer orders containing other products that are currently in stock are being split and the products in stock are being shipped in an effort to reach customers before Christmas.
12.15.2020 - Original "Estimated Ship Date" for the Cara Loren Signature Pre-Orders.
12.14.2020 - Email sent to all Cara Hat Pre-Orders notifying them that the Cara Hat has not arrived. Our website was updated to reflect the new delivery timeline.
12.05.2020 - Original arrival date of the shipment as estimated by our freight forwarder.
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FAQ:
How long will it take for hats to be sent after they arrive?
These orders will become our first priority once the hats arrive. Please keep in mind that we do have a large amount of orders to ship out. Theorders which were placed first will be fulfilled first. Our fulfillment team expects to ship all orders out within 5-7 business days from when the hats arrive to our warehouse. Once orders leave our warehouse, they typically take 2-4 days to arrive at your doorstep.
What will the return/exchange window be for my pre-order items?
Our return policy is that all orders in unused condition are available to return or exchange for 35 days after delivery. So your return window will begin once you have received your hat. In the event you do have any trouble with this, please reach out to us at hello@gigipip.com or text us at 833-568-6955.
Can I make changes to my order before it ships?
Yes, please contact us at hello@gigipip.com or text us at 833-568-6955. We would be happy to make any changes including size adjustments, shipping address changes, etc.
Where can I get updates on my order?
This page will be updated frequently! Please bookmark the link or you can find it on our homepage.
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If you have any additional questions, we are always willing to help. You can emails us at hello@gigipip.com or text us at 833-568-6955.
Again, we so appreciate your patience + look forward to seeing you all enjoy these hats!
xx
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How to Measure Hat Size
Finding your perfect hat starts with finding the perfect fit. Let's answer some common questions to help you find a Gigi Pip that will give you the best look and feel.
How is hat size measured?
How to measure my hat size?
How do I adjust my Gigi Pip hat?
HOW IS HAT SIZE MEASURED?
Hats are measured by the inside circumference at the bottom of the hat's crown (the sweatband) and most often measured in centimeters. While hats may be sized according to their measurement, it is fairly common for women's hats to be sized based on average women's head sizes and then adjusted down to fit.
For example - Since the average women's head size measures 57cm, a small to medium hat would be made to fit 57cm and then can be adjusted down to 55cm. Larger head sizes measure up to 59cm, so a medium to large size hat would be made to fit a 59cm head size and then can be adjusted down to 57cm. Children ages 7 and below are typically 53cm, and those ages 7+ tend to be 55cm. Because of this, Gigi Pip hats sizes are as followed:
Kids (53cm to 55cm) S/M (57cm to 59cm) M/L (59cm to 61cm)
Additional Sizing Chart (based on average women head sizes):
X Small - 55cm (21.65 Inches) Small - 57cm (22.44 Inches) Medium - 58cm (22.83 Inches) Large - 59cm (23.22 Inches) X Large - 61cm (24.01 Inches)
HOW TO MEASURE MY HAT SIZE?
There are two primary methods of measuring your hat size and are based on the style in which you wear your hat. You will need to take both measurements (shown below) and then use the larger of the two measurements to determine your hat size. Once you've received your hat, you can decide on the style you'd like to size your hat to and adjust your hat accordingly.
TIP: If you don't have a textile measuring tape, use a string or piece of yarn to measure the distance around your head. After you have marked the yarn around your head, lay it out flat on the ground or table and measure the straightened out piece of yarn with a measuring stick or regular measuring tape.
Method 1: The Traditional Style
This is the traditional style of wearing a hat. The front tip of the hat is low on the forehead, just above your eye brows, causing the hat to sit nearly level with the ground. To measure your head using the traditional style method, measure the distance around your head from the center of the back of the head to the forehead just above the eyebrow as shown below.
1. Use a textile measuring tape (or string) to measure the distance around your head crossing through the center part of the back of your head and the forehead just above the eyebrow. The tape should be level with the ground.
2. Check the measurement of the tape wrapped around your head. Hat sizing is in cm. If you are in-between sizes, we suggest sizing up and adjusting your hat accordingly.
Method 2: The Halo Style
This is the halo style way of wearing a hat. The front of your hat is raised up and the hat sits on the back of your head. To measure your head size using the halo method, measure the distance around your head passing through the back of your head, just above your neck, and the front of you head up on your brow as shown below.
1. Use a textile measuring tape to measure the distance around your head passing through the back of your head, just above the neck, and the front of your head high on the brow. The tape should be higher in front than in back.
2. Check themeasurement of the tape wrapped around your head. Wearing a hat Halo style is usually a smaller hat size than wearing a hat traditionally however we recommend using the larger of the two hat sizes. If you are in-between sizes, we suggest sizing up and adjusting down.
HOW DO I ADJUST MY HAT SIZE?
All Gigi Pip hats are made to adjust to the perfect fit. Before making any adjustments, check the inner band type and follow the directions below.
1. My hat has draw strings - If your inner band has draw strings located behind the tag on the rear side of the hat, simply pull them tight to adjust your hat size down a size or two. Pull gently to avoid a tare.
2. My hat DOES NOT have draw strings- Many types of inner bands do not allow for a draw strings such as leather, elastic or cotton with a foam lining. Hats without a draw string are adjusted by using Gigi Pip's Hat Sizing Tape (sold separately). Hat sizing tape has long been the preferred method of adjusting hats because it allows you to keep the inner band in its natural form and the foam molds comfortably to the head.
Directions to useHat Sizing Tape: Place the foam tape on the inside of your hat, behind the sweatband, with the sticky side facing towards the hat wall. Wrap the tape completely around the hat for maximum size decrease or cut tape length in half for a more moderate decrease. Size to fit prior to removing the adhesive cover. Once the fit is correct, remove the adhesive cover, press firmly into place, and wa-lah.
For more questions about hat sizing, please contact Gigi Pip at hello@gigipip.com.
